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                      Customer Service Rating by LivePerson

What do our customers use this free service for?
  1. General Product Questions
  2. Customer Service Related Questions
  3. Order Tracking/Status
  4. Technical Support (account login issues, etc.)
  5. Need to make a return or Exchange? If so, please click here for our online form.
1-877-270-2695 or 1-877-270-BOWL(2695)

Monday - Friday: 8:00 a.m. to 11:00 p.m. (EST)
Saturday: 8:00 a.m. to 9:00 p.m. (EST)
Sunday: 11:00 a.m. to 10:00 p.m. (EST)

*orders can be placed via telephone anytime during the above hours
*Customer Service Hours are from 9:00 a.m. to 4:30 p.m. EST Monday-Friday

We offer totally secure payment processing, quick shipping, a giant multi-million dollar inventory, and some of the best pricing on the net.  The Staff at CustomBowlingBall.com has over 20 years of Pro Shop, Ball Drilling and Internet retailing experience.  We strive to make your purchasing experience as easy and successful as possible. Our main office is in Versailles, Ohio.

We ship from 10 warehouses throughout the country to provide the fastest shipment of bowling products in the industry. We try to ship from the closest warehouse to you to assure prompt delivery of your products. Backorders are very rare, however, if we do experience a backorder with your order, you will be notified within 24 hours of your order or sooner.
 
Most orders ship the same day if ordered by 4:00 p.m. EST. except for custom bowling products which take 2-3 weeks for production and are manufactured as they are ordered. When you purchase products from CustomBowlingBall.com, you will be buying them from Experts.